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Who uses management information systems?


A) Employee-level workers
B) Supervisors
C) Middle-level managers
D) Top-level managers

E) A) and B)
F) A) and C)

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This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.


A) Top management
B) Middle management
C) Supervisors
D) Stockholders

E) C) and D)
F) B) and D)

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An MIS differs from a TPS in that it creates databases.

A) True
B) False

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_____ systems are computer systems that allow people located at various geographic locations to communicate and have in-person meetings.

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Briefly describe the three levels of management.

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The three levels of management are super...

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When an order comes in, the _____ processing activity alerts the warehouse to ship a product.

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_____ models assist top-level managers in long-range planning, such as stating company objectives or planning plant locations.

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Consumer profiles, census data, and economic forecasts are examples of external data.

A) True
B) False

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Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?


A) CAD/CAM system
B) Expert system
C) Knowledge work system
D) Office automation system

E) B) and D)
F) A) and B)

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What documentation shows the difference between the income and expenses of the company for a specific time period?


A) Income statements
B) Balance sheets
C) Accounts payable
D) Purchase order

E) A) and B)
F) A) and C)

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Who is responsible for operational matters and monitoring day-to-day events?


A) Supervisor
B) Middle management
C) Stockholders
D) Top management

E) A) and B)
F) A) and C)

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_____-level managers need summarized information in weekly or monthly reports in order to develop budget projections and evaluate the performance of supervisors.

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The _____ activity records the customer requests for products or services.


A) payroll
B) sales order processing
C) inventory
D) accounts receivable

E) All of the above
F) C) and D)

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_____ systems are also known as knowledge-based systems.

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Effective operation within any organization requires an efficient and coordinated flow of _____ throughout the organization.

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