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The big-bang approach involves converting from old legacy systems to the new ERP in one implementation step.

A) True
B) False

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Which of the following statements is not true?


A) In a typical two-tier client server system, the server handles both application and database duties.
B) Client computers are responsible for presenting data to the user and passing user input back to the server.
C) In three-tier client server architecture, one tier is for user presentations, one is for database and applications, and the third is for Internet access.
D) The database and application functions are separate in the three-tier model.

E) All of the above
F) None of the above

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The primary goal of installing an ERP system is achieving business process reengineering to improve customer service, reduce production time, increase productivity, and improve decision-making.

A) True
B) False

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Extracting data for a data warehouse


A) cannot be done from flat files.
B) should only involve active files.
C) requires that the files be out of service.
D) follows the cleansing of data.

E) None of the above
F) A) and B)

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Why must an organization expect the implementation of an ERP to disrupt operations?

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Successful implementation of an ERP requ...

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Companies are more likely to modify an ERP to accommodate the company than to modify company processes to accommodate the ERP.

A) True
B) False

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Why are data in a data warehouse stored in unnormalized tables?

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Normalizing data in an operational datab...

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Goals of ERP include all of the following except


A) improved customer service
B) improvements of legacy systems
C) reduced production time
D) increased production

E) B) and C)
F) None of the above

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Define ERP.

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Enterprise resource planning s...

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Which of the following is NOT as a risk associated with ERP implementation?


A) A drop in firm performance after implementation because the firm looks and works differently than it did while using a legacy system.
B) Implementing companies have found that staff members, employed by ERP consulting firms, do not have sufficient experience in implementing new systems.
C) Implementing firms fail to select systems that properly support their business activities.
D) The selected system does not adequately meet the adopting firm's economic growth.
E) ERPs are too large, complex, and generic for them to be well integrated into most company cultures.

F) A) and B)
G) D) and E)

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Why does the data warehouse need to be separate from the operational databases?

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The conclusion that a data warehouse mus...

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Which of the following is NOT a reason that data warehouses be created and maintained separately from operational databases?


A) It is impractical to keep both operational and archive data in the same database.
B) The continued influence of legacy systems.
C) A separate centralized data warehouse is an effective means of collecting data from diverse sources.
D) All of these are reasons that data warehouses are maintained separately.

E) A) and B)
F) A) and D)

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The role model assigns specific access privileges directly to individuals.

A) True
B) False

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Supply chain management software


A) is typically under the control of external partners in the chain.
B) links all of the partners in the chain, including vendors, carriers, third-party firms, and information systems providers.
C) cannot be integrated into an overall ERP.
D) none of the above

E) A) and B)
F) A) and C)

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A closed database architecture shares data easily.

A) True
B) False

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What is meant by the OLAP term: slicing and dicing?

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Slicing and dicing enables the user to e...

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Core applications are also called OLAP.

A) True
B) False

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Legacy systems are


A) old manual systems that are still in place.
B) flat file mainframe systems developed before client-server computing became standard.
C) stable database systems after debugging.
D) advanced systems without a data warehouse.

E) B) and C)
F) C) and D)

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The implementation of an ERP creates an environment with a single point of failure, which places the organization at risk.

A) True
B) False

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On-line transaction processing programs


A) are bolt-on programs used with commercially available ERPs.
B) are available in two models-two-tier and three-tier.
C) handle large numbers of relatively simple transactions.
D) allow users to analyze complex data relationships.

E) None of the above
F) B) and C)

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