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People in the finance and the human resources departments traditionally operate at what organizational level?


A) functional level
B) corporate level
C) top management level
D) strategic business unit level
E) stakeholder level

F) B) and C)
G) D) and E)

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Business portfolio analysis refers to


A) a tool that helps a firm search for growth opportunities from among current and new markets as well as current and new products.
B) a technique that managers use to subjectively evaluate performance measures and growth targets to analyze their firm's strategic business units (SBUs) as though they were a single expense.
C) a technique that managers use to quantify performance measures and growth targets to analyze their firm's strategic business units (SBUs) as though they were a collection of separate investments.
D) an analysis that uses percentage points of market share as the common basis of comparison to allocate marketing resources effectively for different product lines within the same firm.
E) a tool that seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) A) and B)
G) A) and C)

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Market development refers to the marketing strategy of


A) increasing sales of current products in current markets.
B) selling new products to new markets.
C) selling new products to current markets.
D) selling the same brands in both current and new markets.
E) selling current products to new markets.

F) A) and B)
G) B) and D)

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Which of the following statements about strategy is most accurate?


A) An organization can be all things to all people because it has access to all the resources it needs to discover and satisfy the needs and wants of its target markets.
B) The marketing department helps to both set an organization's direction and move it there.
C) The American Marketing Association (AMA) recently has established the definition of strategy.
D) Strategy is an organization's short-term course of action designed to deliver a broad customer experience while achieving its goals.
E) Only start-up organizations must develop strategies to help them (1) raise capital and (2) focus and direct their efforts to accomplish their goals.

F) D) and E)
G) A) and B)

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person most likely to oversee product planning and positioning,as well as coordinate public relations initiatives,would most likely be the responsibilities of the __________.


A) CEO
B) CMO
C) CPM
D) CPO
E) COO

F) None of the above
G) A) and D)

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recent years,many large firms have changed the title of the head of marketing from vice president of marketing to


A) chief executive officer.
B) corporate marketing official.
C) coordinating marketing officer.
D) chief marketing officer.
E) corporate marketing executive.

F) A) and D)
G) A) and B)

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  Figure 2-5 -Based on Figure 2-5 above,identify and explain each of the four market-product strategies represented by each quadrant ( A,   B,   C,  and  D )in the diversification analysis matrix. Figure 2-5 -Based on Figure 2-5 above,identify and explain each of the four market-product strategies represented by each quadrant ("A," "B," "C," and "D")in the diversification analysis matrix.

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The market-product strategies include:
...

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Specialized functions such as marketing and finance are generally referred to as __________.


A) teams
B) groups
C) divisions
D) departments
E) business units

F) B) and D)
G) None of the above

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organizational __________ answers the question,"What will we do?"


A) foundation
B) direction
C) culture
D) strategy
E) mission

F) All of the above
G) A) and B)

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Ben & Jerry's starts selling children's clothing in Brazil to try to capitalize on its brand name,this would be an example of __________.


A) product development.
B) product-market evolution.
C) market development.
D) market penetration.
E) diversification.

F) C) and D)
G) B) and E)

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Statements of an accomplishment of a task to be achieved,often by a specific time are referred to as __________.


A) plans
B) procedures
C) strategies
D) goals
E) visions

F) A) and E)
G) B) and D)

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__________ is a privately owned organization that serves its customers to earn a profit so that it can survive.


A) agency
B) business firm
C) institution
D) nonprofit organization
E) entity

F) D) and E)
G) B) and D)

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campus service organization annually raises money through the sale of T-shirts.What are the major components of the marketing program it should use to increase sales? Give one example of each.

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A marketing program should include produ...

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using a __________ strategy,there is no change in either the basic product line or the markets served.Increased sales are generated by either selling more products through better promotion or distribution or selling the same number of products at a higher price.


A) product development
B) market development
C) diversification
D) market saturation
E) market penetration

F) B) and D)
G) A) and E)

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Which of the following statements regarding organizational culture is most accurate?


A) Organizational culture exists only at the corporate level of an organization.
B) Organizations must connect with all of their stakeholders.
C) Organizational culture is best used only at the functional level for the most effective results.
D) Organizational culture cannot be learned or taught.
E) Organizational culture is a statement of the organization's function in society.

F) B) and C)
G) A) and B)

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with a high share of high-growth markets that may not generate enough cash to support their own demanding needs for future growth are referred to as __________.


A) dogs
B) cash cows
C) question marks
D) stars
E) hedgehogs

F) B) and C)
G) A) and E)

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Groups of a small number of people from different departments in an organization who are mutually accountable to accomplish a task or a common set of performance goals are referred to as


A) designated teams.
B) strategic business units.
C) cross-functional teams.
D) business consortiums.
E) venture squads.

F) A) and D)
G) A) and C)

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BCG has given specific names and descriptions to the four resulting quadrants in its growth-share matrix based on the amount of cash they generate for or require from the organization."Question marks" are located in which area of the BCG growth-share matrix?


A) upper left quadrant
B) upper right quadrant
C) center quadrant
D) lower right quadrant
E) lower left quadrant

F) None of the above
G) All of the above

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Netflix is a company that rents DVD movies either by mail or streams movies over the Internet.It jumped into an industry where there were many competitors from other local and national video stores.Initially,it established a loyal clientele by providing a service that was not available-reliable and fast shipment.Its delivery system created Netflix's


A) viable mission.
B) competitive advantage.
C) tactical innovation.
D) core benefit.
E) sales orientation.

F) B) and E)
G) All of the above

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contribute to human welfare by application of biomedical engineering in the research,design,manufacture,and sale of instruments or appliances that alleviate pain,restore health,and extend life" is Medtronic's ___________.


A) core value proposition
B) corporate culture
C) functional goals
D) sustainability doctrine
E) mission statement

F) B) and C)
G) B) and E)

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