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Which of the following directly influences an employee's voluntary behavior and performance?


A) Role perceptions
B) Moral intensity
C) Corporate social responsibility
D) Uncertainty avoidance
E) Income

F) D) and E)
G) A) and D)

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Utilitarianism suggests that we should choose the option that provides the highest degree of satisfaction to those affected.

A) True
B) False

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Which of the following actions ensure that selected candidates have appropriate aptitudes to perform the job?


A) Hiring applicants with appropriate aptitudes
B) Training employees so that they develop appropriate aptitudes
C) Motivating employees to have appropriate aptitudes
D) Providing resources that allow employees to perform their jobs
E) Providing employees with the latest technology

F) A) and B)
G) A) and E)

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Assisting coworkers with their work problems,adjusting work schedules to accommodate coworkers,and showing genuine courtesy toward coworkers are some of the forms of:


A) role perception.
B) counterproductive behavior.
C) task performance.
D) organizational citizenship.
E) job matching.

F) A) and E)
G) A) and C)

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_____ refers to goal-directed behaviors under the individual's control that support organizational objectives.


A) Organizational citizenship
B) Counterproductive behavior
C) Task performance
D) Maintaining attendance
E) Intensity

F) A) and D)
G) B) and C)

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Which element in the MARS model of behavior and performance is competencies most closely related to?


A) Motivation
B) Situational factors
C) Role perceptions
D) Ability
E) Emotions

F) A) and D)
G) All of the above

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Electronika managers must pay attention to _____ when hiring new employees because it characterizes people with high levels of anxiety,hostility,depression,and self-consciousness.


A) extraversion
B) openness to experience
C) conscientiousness
D) neuroticism
E) locus of control

F) B) and D)
G) A) and B)

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Several international sales representatives in your organization have faced the murky question of paying foreign government officials under the table in order to do business in other countries.Describe three strategies that the organization should consider to resolve these and other ethical dilemmas for foreign sales representatives.

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First,the company should develop and mak...

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An ongoing debate in organizational behavior is whether we should consider the personality traits of job applicants when selecting them into the organization.Take the view that personality traits should be considered in the selection process and provide arguments for your position.

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Students should be evaluated in this que...

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Which of the following statements about values is true?


A) They have fairly low conflict with each other.
B) They describe what we naturally tend to do.
C) They are not influenced much by socialization.
D) They guide our decisions and actions.
E) A person's hierarchy of values typically changes a few times each year.

F) All of the above
G) C) and D)

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Which of the following countries generally has the strongest collectivist value orientation?


A) The United States
B) Japan
C) Taiwan
D) Egypt
E) France

F) C) and E)
G) None of the above

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People arrange values into a hierarchy of preferences,called a value system.

A) True
B) False

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IMT managers should know that employees from cultures with a high power distance are more likely to:


A) use their power to obtain undue favors.
B) encourage consensus-oriented decision making.
C) avoid people in positions of power.
D) readily accept the high status of other people in the organization.
E) give their power to others as a sign of friendship.

F) A) and B)
G) A) and C)

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Which of the following concepts consists of aptitudes,skills,and competencies?


A) Motivation
B) Personality
C) Values
D) Ethics
E) Ability

F) B) and E)
G) None of the above

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Distributive justice is sometimes known as a consequential principle because it focuses on the consequences of our actions,not on how we achieve those consequences.

A) True
B) False

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The ability to recognize the presence and determine the relative importance of an ethical issue is known as:


A) neuroticism.
B) moral intensity.
C) ethical sensitivity.
D) utilitarianism.
E) uncertainty avoidance.

F) B) and D)
G) B) and C)

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Schwartz's model organizes values into:


A) six dimensions.
B) a hierarchy.
C) three statistical formulas.
D) ten broader domains.
E) a time line.

F) A) and B)
G) None of the above

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Which of the following refers to the natural talents that help employees learn specific tasks more quickly and perform them better?


A) Persistence levels
B) Direction
C) Intensity
D) Aptitude
E) Commitment

F) A) and B)
G) A) and D)

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All technical employees at a paper mill take a course on how to operate a new paper-rolling machine.This course will improve job performance mainly by altering employees':


A) aptitudes.
B) attitude.
C) motivation.
D) organizational citizenship.
E) learned capabilities.

F) A) and B)
G) A) and C)

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Which ethical principle reflects that people have entitlements that let them act in a certain way?


A) Utilitarianism
B) Individual rights
C) Moral intensity
D) Distributive justice
E) Care

F) A) and B)
G) C) and D)

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