A) It is generally more expensive than classroom instruction.
B) It is difficult to customize for specific training needs.
C) It is a not an interactive form of training.
D) It gives a company the flexibility in scheduling training.
E) It is now declining in popularity.
G) B) and D)
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A) Increasing participants' awareness of cultural and ethnic differences as well as differences in personal and physical characteristics, such as disabilities.
B) Teaching employees skills for constructively handling communication barriers, conflicts, and misunderstandings that arise when different people try to work together.
C) Sending participants directly into communities where they interact with persons from different cultures, races, and nationalities.
D) A program that clearly demonstrates that it values diversity and minorities over the average white male employee.
E) Making people aware of cultural differences and their stereotypes about those differences to avoid letting stereotypes influence their interactions with people.
G) A) and B)
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A) e-learning simulation
B) electronic performance support system.
C) experiential behavior modeling program.
D) virtual reality-based simulation program.
E) online help.
G) A) and C)
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To develop teamwork and leadership skill...View Answer
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Approaches to diversity training include: 1)attitude awareness and change,2)behavior change,and 3)cultural immersion.
Programs that focus on attitudes have objectives to increase participants' awareness of cultural and ethnic differences as well as differences in personal characteristics and physical characteristics (such as disabilities).These programs are based on the assumption that people who become aware of differences and their stereotypes about those differences will be able to avoid letting stereotypes influence their interactions with people.
Programs that focus on behavior aim to change the organizational policies and individual behaviors that inhibit employees' personal growth and productivity.Sometimes these programs identify incidents that discourage employees from working up to their potential.
Another approach starts with the assumption that all individuals differ in various ways and teaches skills for constructively handling the communication barriers,conflicts,and misunderstandings that necessarily arise when different people try to work together.Trainees may be more positive about receiving this type of training than other kinds of diversity training.
Finally,some organizations provide diversity training in the form of cultural immersion,sending employees directly into communities where they have to interact with persons from different cultures,races,and nationalities.Participants might talk with community members,work in community organizations,or learn about events that are significant to the community they visit.
Explanation: Methods that provide economic value greater than the cost of using them are said to have utility.
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A) Hands-on methods
B) conveying facts.
C) establishing teams or work groups.
D) communicating acceptable performance standards.
E) comparing alternatives.
G) A) and B)
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B) False
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False
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B) False
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A) Mary, who is a cashier, is being trained to stock shelves in case there is a shortage of employees.
B) Stan and his work colleagues take part in a rafting course sponsored by the company.
C) Jenna and 5 other managers are tasked to study a business problem and present recommendations.
D) Jenson is asked to review videos of other employees exhibiting certain important behaviors related to the workplace.
E) Katherine uses an online persona to make decisions in game simulations involving job-related situations.
G) A) and B)
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A) severability.
B) scalability.
C) modularity.
D) interoperability.
E) readability.
G) C) and D)
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A) quantitative skills.
B) interpersonal skills.
C) spatial skills.
D) clerical skills.
E) cognitive skills.
G) B) and D)
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A) Bumping
B) Benchmarking
C) Apprenticeship
D) Co-employment
E) Onboarding
G) A) and E)
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C
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B) False
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A) Hands-on methods
B) Presentation methods
C) Group-building methods
D) On-the-job training programs
E) Object class methods
G) A) and B)
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A) use only a pretest.
B) conduct pretests and train only part of the employees.
C) conduct pretests and posttests on all trainees.
D) use only a posttest.
E) check trainees' performance, knowledge, and attitudes only after training.
G) D) and E)
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Evaluation of training should look for t...View Answer
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An apprenticeship is a work-study traini...View Answer
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An organization can provide an effective...View Answer
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A) A computer-based technology that provides an interactive three-dimensional learning experience.
B) A computer application that automates the administration and delivery of a training program.
C) A computer depiction of employees that can be manipulated in an online role-play.
D) A computer application that conducts needs assessments for an organization.
E) A technology that provides access to skills training, information, and expert advice when a problem occurs on the job.
G) A) and B)
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Some of the ways in which managers can s...View Answer
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