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List a few reasons why firms are not always in close touch with their market environments.

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Some of the reasons why firms are not always in close touch with their market environments include: a.Competitive conditions may enable a company to be successful in the short run without being particularly sensitive to customer desires. b.Different levels of economic development across industries or business philosophies. c.Firms can suffer from strategic inertia-the automatic continuation the past,even though current market conditions are changing.

SBU-level managers,particularly those in marketing and sales,are exempt from the responsibility of collecting and analyzing information relevant to their SBUs.

A) True
B) False

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What are the limitations of the BCG growth-share matrix?

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The limitations of the BCG growth-share matrix are: (1)the inadequacy of market growth as a descriptor of industry attractiveness(2)the inadequacy of relative market share as a descriptor of competitive position(3)sensitivity to variations in how growth and share are measured;and(4)lack of guidance for strategy implementation,and (5)the model's assumption that all business units are independent of one another except for the flow of cash.

Which of the following is a measure of the performance criteria of 'contribution to customers?'


A) Product quality
B) Market share
C) Return on investment
D) Unit sales

E) A) and B)
F) B) and C)

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What is the difference between a production-oriented and a sales-oriented firm? What tell-tale signs would you expect to find distinguishing the two types of firms?

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A production- oriented firm derives its ...

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Value-based planning is can be effectively used as a substitute for strategic planning.

A) True
B) False

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False

The critical issue concerning the scope of a marketing strategy is identifying distinctive competencies that can give the business unit a competitive advantage.

A) True
B) False

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An organization's scope and synergy are the primary focus of a corporate strategy.

A) True
B) False

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The _____ of an organization refers to the desired levels of accomplishment on one or more dimensions of performance over specified time periods for the overall organization.


A) synergy
B) scope
C) resource deployments
D) goals and objectives

E) A) and D)
F) None of the above

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The term _____ of an organization refers to decisions made regarding how people and funds are obtained and allocated across businesses,product-markets,functional departments,and activities within each business or product-market.


A) goals and objectives
B) scope
C) resource deployments
D) synergy

E) None of the above
F) B) and D)

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The term _____ refers to a fundamental pattern of present and planned objectives,resource deployments,and interactions of an organization with markets,competitors,and other environmental factors.


A) process
B) mission
C) goal
D) strategy

E) A) and C)
F) None of the above

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As industries mature,sales volume levels off and technological differences among brands tend to shrink.

A) True
B) False

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Which of the following is an approach to corporate development strategy?


A) Vertical integration
B) Concentric diversification
C) Product elimination plans
D) Line extensions

E) None of the above
F) A) and B)

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The breadth of an organization's strategic domain,including the number and types of industries,product lines,and market segments it competes in or plans to enter,refers to the organization's:


A) synergy.
B) scope.
C) resource deployments.
D) sustainable competitive advantage.

E) B) and C)
F) A) and B)

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Allocation of resources at the marketing strategy-level occurs:


A) across functions shared by multiple businesses.
B) across functional units within the business unit.
C) among businesses in the corporate portfolio.
D) across components of the marketing plan for a product-specific entry.

E) B) and C)
F) None of the above

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Explain the four cells in the BCG growth-share matrix that represent different types of business.

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Question marks: Businesses in high-growt...

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Which of the following factors are plotted along the vertical axis of the BCG growth-share matrix?


A) the industry's growth rate
B) the business's relative market share
C) the industry's market cap
D) the business's absolute market share

E) None of the above
F) A) and B)

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In terms of the BCG growth-share matrix,the market leader in a high-growth industry is termed a:


A) cash cow.
B) star.
C) dog.
D) question mark.

E) A) and B)
F) A) and C)

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A business's relative market share is a proxy for its competitive strength within its industry.

A) True
B) False

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What is the focus of the research function in a market-oriented organization?


A) Applying new technologies to satisfy customer needs
B) Cutting costs in the production process
C) Improving the functional performance of existing products
D) Achieving greater production efficiencies

E) A) and B)
F) A) and D)

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