Question 1

Fred, a software engineer, is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Fred's role fulfills which virtual team practice?

Accepted Answer

A)   Using technology to build relationships
B)   Shaping culture through technology
C)   Monitoring progress and rewards
D)   Administering rewards
E)   Using global teams to develop technologyF) A) and B)
G) B) and C)

Question 2

Virtual and global teams are particularly prone to communication breakdowns.

Accepted Answer

A) True 
 B)False  True

Question 3

During the _____ stage of team development, the major emphasis is on task accomplishment.

Accepted Answer

A)   forming
B)   performing
C)   achieving
D)   norming
E)   stormingF) C) and D)
G) B) and C)

Question 4

The ideal size of work teams is often thought to be _____.

Accepted Answer

The answer of The ideal size of work teams is...

Question 5

A common cause of conflict includes scarce resources.

Accepted Answer

A) True 
 B)False  True

Question 6

Which of the following is NOT a characteristic of team structure and context influence cohesiveness?

Accepted Answer

A)   Personal attraction to the team
B)   Productivity expectations
C)   Shared goals
D)   Team interaction
E)   All of these are componentsF) All of the above
G) C) and D)

Question 7

Which of the following is the first stage of team development?

Accepted Answer

A)   Forming
B)   Storming
C)   Norming
D)   Performing
E)   ReformingF) C) and D)
G) B) and D)

Question 8

Carolyn is a member of a work team at Happy Clown's Toy and Game Company. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n) :

Accepted Answer

A)   union.
B)   self-managed team.
C)   project team.
D)   special-purpose team.
E)   bureaucratic team.F) None of the above
G) A) and E)

Question 9

_____ increases team cohesiveness.

Accepted Answer

A)   External competition
B)   Shared goals
C)   Team success
D)   All of these
E)   Shared goals and team successF) B) and D)
G) C) and E)

Question 10

List the five stages of team development.

Accepted Answer

The five stages are ...

Question 11

Which of the following teams are described as a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?

Accepted Answer

A)   Functional
B)   Command
C)   Virtual
D)   Long distance
E)   Task forceF) A) and B)
G) A) and C)

Question 12

A(n) _____ team uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.

Accepted Answer

The answer of A(n) _____ team uses computer technology and...

Question 13

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following behaviors is NOT consistent with the socioemotional role?

Accepted Answer

A)   Encourage
B)   Energize
C)   Harmonize
D)   Compromise
E)   FollowF) C) and D)
G) C) and E) B

Question 15

Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

Accepted Answer

A)   Separate the people from the problem
B)   Focus on interests
C)   Generate many alternatives for mutual gain
D)   Insist that results be based on objective standards
E)   Keep the demands at the centerF) A) and B)
G) A) and C)

Question 17

During the _____ stage of team development, conflict is resolved, and team harmony and unity emerge.

Accepted Answer

The answer of During the _____ stage of team development,...

Question 18

Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and _____.

Accepted Answer

A)   cohesiveness
B)   personal satisfaction
C)   commitment
D)   leadership
E)   group normsF) C) and E)
G) A) and B)

Question 19

The antagonistic interaction in which one party attempts to thwart the intentions or goals of another is known as _____.

Accepted Answer

The answer of The antagonistic interaction in which one party...

Question 20

All of the following are common dysfunctions of teams EXCEPT:

Accepted Answer

A)   lack of trust.
B)   avoidance of accountability.
C)   fear of conflict.
D)   lack of commitment.
E)   results orientation.F) C) and E)
G) A) and E)

Exam 18: Leading Teams

Fred, a software engineer, is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Fred's role fulfills which virtual team practice?

Correct AnswerverifiedShow Answer

Virtual and global teams are particularly prone to communication breakdowns.

Correct AnswerverifiedTrue

During the _____ stage of team development, the major emphasis is on task accomplishment.

Correct AnswerverifiedShow Answer

The ideal size of work teams is often thought to be _____.

Correct AnswerverifiedShow Answer

A common cause of conflict includes scarce resources.

Correct AnswerverifiedTrue

Which of the following is NOT a characteristic of team structure and context influence cohesiveness?

Correct AnswerverifiedShow Answer

Which of the following is the first stage of team development?

Correct AnswerverifiedShow Answer

Carolyn is a member of a work team at Happy Clown's Toy and Game Company. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n) :

Correct AnswerverifiedShow Answer

_____ increases team cohesiveness.

Correct AnswerverifiedShow Answer

List the five stages of team development.

Correct AnswerverifiedThe five stages are ...View AnswerShow Answer

Which of the following teams are described as a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?

Correct AnswerverifiedShow Answer

A(n) _____ team uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.

Correct AnswerverifiedShow Answer

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Correct AnswerverifiedShow Answer

Which of the following behaviors is NOT consistent with the socioemotional role?

Correct AnswerverifiedB

Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

Correct AnswerverifiedShow Answer

During the _____ stage of team development, conflict is resolved, and team harmony and unity emerge.

Correct AnswerverifiedShow Answer

Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and _____.

Correct AnswerverifiedShow Answer

The antagonistic interaction in which one party attempts to thwart the intentions or goals of another is known as _____.

Correct AnswerverifiedShow Answer

All of the following are common dysfunctions of teams EXCEPT:

Correct AnswerverifiedShow Answer

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True

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True

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The five stages are ...
View Answer

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B

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