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As defined in the textbook, communication can help us grow spiritually in all of the following areas except


A) developing a sense of our values.
B) articulating morals (beliefs about right and wrong) .
C) discouraging the spirituality of others.
D) finding a meaning for life.

E) B) and C)
F) C) and D)

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In the communication process, noise can be either physical or psychological.

A) True
B) False

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Which model considers both people in a conversation to be senders and receivers simultaneously?


A) action
B) transaction
C) interaction
D) encoding

E) C) and D)
F) B) and C)

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Which of the following best defines a stigma?


A) an individual who is incapable of taking on the perspectives of another person
B) communication that occurs in the context of marginalized or overlooked populations
C) a characteristic that discredits a person because he or she is seen as abnormal or undesirable
D) a pattern of interaction in which one person perpetually criticizes or condemns others because of characteristics that are out of their immediate control

E) B) and D)
F) B) and C)

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Define and illustrate two of the following characteristics of competent communicators: self-awareness, adaptability, perspective-taking, cognitive complexity, ethics.

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Self-awareness is a crucial characterist...

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In the United States, most people understand that they are expected to form a line and wait for their turn, even if they have never been explicitly instructed to do so. That is an example of what type of rule?


A) a culture-bound rule
B) an explicit rule
C) an implicit rule
D) an orderly rule

E) A) and D)
F) A) and C)

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Communication can be used to meet a variety of needs in everyday interaction. Explain why it is important that people use communication to meet their needs. Next, pick any two of the five needs that communication can meet. For each of those needs, provide a definition of the idea behind the need and be sure to identify how communication can meet that need. Finally, provide a clear, concrete example of an interaction that would satisfy those needs.

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Communication is essential for meeting a...

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To say that words are symbols accurately reflects which of the following ideas?


A) People give communication its meaning.
B) Words are representations of ideas.
C) Words can have different meanings for different people.
D) All of these answers are correct.

E) All of the above
F) C) and D)

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The concept of perceptual filters states that everyone will derive the same meaning from any given message.

A) True
B) False

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