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The time needed to respond to a customer's order is called the customer response time.

A) True
B) False

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The placement of which of the following is not determined by production process organization decisions?


A) Departments
B) Workgroups
C) Workstations
D) Machines
E) Emergency exits

F) C) and D)
G) A) and B)

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E

The closer the customer is to the customer order decoupling point the longer it takes the customer to receive the product.

A) True
B) False

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The first step in balancing an assembly line is to specify the precedence relationships among tasks to be performed on the line.

A) True
B) False

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The essential issue in satisfying customers in the make-to-stock environment is to balance the level of finished inventory against the level of service to the customer.

A) True
B) False

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The term "assembly line" refers to progressive assembly linked by some material handling device.

A) True
B) False

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True

One trade-off illustrated by the product-process matrix is between flexibility and cost.

A) True
B) False

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If the sum of the task times required to produce a product is 45 minutes and the cycle time for the same product is 10 minutes. Thus, the theoretical minimum number of workstations is 5 using the assembly-line balancing procedure.

A) True
B) False

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The product-process matrix shows the relationship between process structures and product volume and variety characteristics.

A) True
B) False

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In assembly-line balancing the theoretical minimum number of workstations is found by a ratio of the sum of all task times divided by the cycle time.

A) True
B) False

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True

You have just determined the actual number of workstations that will be used on an assembly line to be 6 using the assembly-line balancing procedure. The cycle time of the line is 5 minutes and the sum of all that tasks required on the line is 25 minutes. Which of the following is the correct value for the resulting line's efficiency?


A) 0.500
B) 0.833
C) 0.973
D) 0.990
E) None of these

F) C) and D)
G) A) and E)

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If the sum of the task times required to produce a product is 80 minutes and the cycle time for the same product is 15 minutes, the theoretical minimum number of workstations is 8 using the assembly-line balancing procedure.

A) True
B) False

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An example of an assemble-to-order firm is Dell Computer.

A) True
B) False

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A project layout is characterized by a high degree of task ordering.

A) True
B) False

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When balancing an assembly line, which of the following is not a way to reduce the longest task time below the required workstation cycle time?


A) Upgrade the equipment
B) Assign a roaming helper to support the line
C) Split the task between two workstations
D) Speed up the assembly line transfer mechanism
E) Use a more skilled worker

F) A) and B)
G) C) and E)

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A difference between project and continuous flow categories of process flow structures is which two of the following?


A) The size and bulk of the product
B) Discrete parts moving from workstation to workstation
C) Degree of equipment specialization
D) Being a "Virtual Factory"
E) Profit per unit

F) B) and E)
G) All of the above

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According to Little's Law, which of the following can be used to estimate work-in-process inventory?


A) Process time/Cycle time
B) Throughput rate times Flow time
C) Process velocity/Flow time
D) Set up time/Throughput rate
E) Value added time/Process velocity

F) A) and C)
G) B) and E)

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Using the assembly-line balancing procedure, which of the following is the required cycle time if the production time in minutes per day is 1,440 and the required output per day in units is 2,000?


A) 0.72
B) 1.388
C) 250
D) 500
E) Cannot be determined from the information above

F) D) and E)
G) B) and E)

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Little's law can be thought of as a relationship between units and time.

A) True
B) False

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Workstation cycle time is the time between successive units coming off the end of the assembly line.

A) True
B) False

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