Question 1

List the four stages in the BPM Cycle.

Accepted Answer

Create process compo...

Question 2

The relation between business processes and information systems is many-to-many.

Accepted Answer

A) True 
 B)False

Question 3

A business process need not use just one information system.

Accepted Answer

A) True 
 B)False

Question 4

A customer's credit is checked before checking the availability of goods in order to ________.

Accepted Answer

A)   increase the rate of credit approval of customers
B)   arrange for the special terms requested
C)   prevent the wastage of shipping-verification labor
D)   align the processes with organizational goalsE) C) and D)
F) All of the above

Question 5

A business will be in crisis continually, dealing with one process emergency after another, when it ________.

Accepted Answer

A)   plans to develop the business process
B)   actively seeks to change business processes
C)   waits and lets the need for change just happen to it
D)   plans to update its business processE) All of the above
F) None of the above

Question 6

Business processes and information systems are the same thing, although their purpose maybe different.

Accepted Answer

A) True 
 B)False

Question 7

A(n)  ________ is a network of activities, actors, roles, repositories, and data and sequence flows that interact to accomplish a business function.

Accepted Answer

A)   business enterprise
B)   business process
C)   inventory network
D)   communication systemE) A) and B)
F) A) and C)

Question 8

Both information systems and business processes can be purchased off-the-shelf.

Accepted Answer

A) True 
 B)False

Question 9

The components and purpose of a business process and an information system are the same.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Accepted Answer

A)   modifying the credit checking process
B)   implementing different ways of checking credit
C)   approving special terms before checking the credit
D)   shipping the inventory directly from the manufacturer to lower the creditE) B) and C)
F) A) and B)

Question 11

John's furniture manufacturing company receives an order for 500 chairs from the city school. Which of the following is the first step John should take to process the order?

Accepted Answer

A)   check customer credit
B)   approve special terms
C)   verify availability
D)   prepare a quotationE) A) and D)
F) None of the above

Question 12

A particular information system cannot be used by multiple single business processes simultaneously.

Accepted Answer

A) True 
 B)False

Question 13

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Accepted Answer

Business processes do not work well when...

Question 14

Which of the following statements is TRUE about choosing whether to develop information systems (IS)  or business processes first?

Accepted Answer

A)   For a business process that is being constructed, building an information system (IS)  after creating the business process is likely to cause problems.
B)   If an information system is built after the creation of business processes, other business processes that use the same information system (IS)  can be integrated easily.
C)   If business processes are built after the information system (IS)  development process, activities that are not part of the IS may not be considered.
D)   If an information system (IS)  is built first, the development team should determine the requirements by itself.E) All of the above
F) None of the above

Question 15

Uber is considering using self-driving cars in their business process management plan. This ________ will help the company stay competitive.

Accepted Answer

A)   improvement in effectiveness
B)   idea from the CEO
C)   change in technology
D)   communication systemE) A) and B)
F) A) and C)

Question 16

An application that works for the business processes developed initially is likely to include functions that will cater to business processes designed in the future.

Accepted Answer

A) True 
 B)False

Question 17

The resolution of implementation problems can be difficult for enterprise and inter-enterprise processes because there is no recognized authority to enforce solutions.

Accepted Answer

A) True 
 B)False

Question 18

Enterprise resource planning (ERP) vendors do not include business processes as a part of the software package.

Accepted Answer

A) True 
 B)False

Question 19

A substantial change in the market might result in the need to modify business processes.

Accepted Answer

A) True 
 B)False

Question 20

What are the three principles that relate business processes and information systems?

Accepted Answer

According to the first principle, inform...

Exam 31: Business Process Management

The relation between business processes and information systems is many-to-many.

Correct AnswerverifiedShow Answer

Business processes and information systems are the same thing, although their purpose maybe different.

Correct AnswerverifiedShow Answer

The resolution of implementation problems can be difficult for enterprise and inter-enterprise processes because there is no recognized authority to enforce solutions.

Correct AnswerverifiedShow Answer

Enterprise resource planning (ERP) vendors do not include business processes as a part of the software package.

Correct AnswerverifiedShow Answer

Uber is considering using self-driving cars in their business process management plan. This ________ will help the company stay competitive.

Correct AnswerverifiedShow Answer

Which of the following statements is TRUE about choosing whether to develop information systems (IS) or business processes first?

Correct AnswerverifiedShow Answer

A(n) ________ is a network of activities, actors, roles, repositories, and data and sequence flows that interact to accomplish a business function.

Correct AnswerverifiedShow Answer

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Correct AnswerverifiedShow Answer

A business will be in crisis continually, dealing with one process emergency after another, when it ________.

Correct AnswerverifiedShow Answer

A substantial change in the market might result in the need to modify business processes.

Correct AnswerverifiedShow Answer

Both information systems and business processes can be purchased off-the-shelf.

Correct AnswerverifiedShow Answer

A particular information system cannot be used by multiple single business processes simultaneously.

Correct AnswerverifiedShow Answer

The components and purpose of a business process and an information system are the same.

Correct AnswerverifiedShow Answer

John's furniture manufacturing company receives an order for 500 chairs from the city school. Which of the following is the first step John should take to process the order?

Correct AnswerverifiedShow Answer

List the four stages in the BPM Cycle.

Correct AnswerverifiedCreate process compo...View AnswerShow Answer

A business process need not use just one information system.

Correct AnswerverifiedShow Answer

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Correct AnswerverifiedBusiness processes do not work well when...View AnswerShow Answer

An application that works for the business processes developed initially is likely to include functions that will cater to business processes designed in the future.

Correct AnswerverifiedShow Answer

What are the three principles that relate business processes and information systems?

Correct AnswerverifiedAccording to the first principle, inform...View AnswerShow Answer

A customer's credit is checked before checking the availability of goods in order to ________.

Correct AnswerverifiedShow Answer

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Create process compo...
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Business processes do not work well when...
View Answer

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According to the first principle, inform...
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Correct Answer
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